FAQ
Good questions
Sizes by breed, and everything else people ask before they order.
Size by breed
A starting point, from typical neck measurements for each breed. Every dog is different, so the tape has the final word: measure with two fingers of slack, then choose.
Usually
S
11.8–17.8 in · 30–45 cm
- French Bulldog12–16 in
- Pug12–16 in
- Boston Terrier12–18 in
- Beagle12–18 in
- Cocker Spaniel12–18 in
- Bull Terrier12–18 in
- Standard Poodle12–18 in
- Pembroke Welsh Corgi14–16 in
- Whippet13–15 in
- Shiba Inu14–17 in
Usually
M
13.5–20.5 in · 35–52 cm
- Border Collie14–18 in
- Pit Bull Terrier14–18 in
- Greyhound14–18 in
- English Springer Spaniel14–18 in
- Dalmatian14–20 in
- Standard Schnauzer14–20 in
- German Shorthaired Pointer15–17 in
- Standard Dachshund16–20 in
Usually
L
14.8–23.8 in · 38–60 cm
- Labrador Retriever18–24 in
- Golden Retriever16–24 in
- German Shepherd18–24 in
- Doberman18–24 in
- Bulldog18–24 in
- Boxer16–22 in
- Siberian Husky16–22 in
- Australian Shepherd16–22 in
- Weimaraner16–22 in
Measure first
Tape
first
Often outside our three sizes
Often under 11.8 in
- Chihuahua8–14 in
- Yorkshire Terrier6–12 in
- Toy Poodle8–14 in
- Maltese10–14 in
- Pomeranian10–14 in
- Shih Tzu10–14 in
- Jack Russell Terrier10–14 in
- Miniature Schnauzer10–16 in
- Cavalier King Charles10–16 in
Often over 23.8 in
- Rottweiler24–30 in
- Saint Bernard26–32 in
- Great Dane20–26 in
- Bernese Mountain Dog20–26 in
Typical adult neck measurements, in inches. Puppies, mixes and individual dogs vary.
Everything else
- Will I see my collar before I pay?
- Yes. Once you choose the name, color and size, we prepare a proof of your exact collar. It takes about a minute, and you see it before you pay.
- How long does it take?
- Each collar is made to order for one dog, so allow about two to three weeks from payment to your door. You see the current estimate for your address before you pay.
- Which names can I use?
- Up to 14 characters: letters, numbers, spaces and a few marks ( . ’ & - ). The name is set in capitals and repeats all the way round the collar.
- What is the collar made of?
- Polyester webbing, one inch wide on every size, padded on the inside. Black buckle, adjuster and strap holder.
- How do I care for it?
- Hand wash with mild detergent, or machine wash on a gentle cycle in a mesh bag. Air dry.
- Can I change or return it?
- Each collar is made for one dog, so it cannot be changed after payment, or returned for a change of mind, a wrong size or a spelling you entered. Check your proof before you pay.
- Where do you deliver?
- The contiguous 48 states and Washington, DC. Shipping is complimentary. Customs fees, if any, are charged separately on delivery.
- It arrived damaged or wrong. What now?
- Report it from the order page linked in your confirmation email, with photos. We review every report. Please do not send a collar back without instructions.
Still unsure?
Measure their neck, then choose. It takes a minute.